Order & Delivery
In the event you wish to cancel your order, please contact us.
If we are unable to process the requested cancellation immediately, usually because the package has already been shipped, we will contact our courier to have the package returned to our warehouse.
Only once the package has returned to our warehouse, will we be able to process the cancellation.
Return & Exchange
In the event you are unsatisfied with your purchase, and would like to receive a different product, you are most welcome to send back your purchase for a full refund. We will refund your product(s) for its full value to the account originally used when making your purchase. To ensure that you receive the desired product as fast as possible, we kindly ask you to make a new purchase at your own convenience. Kindly observe, we do not offer any direct service of exchange.
Please note you must send back the item(s) you wish to have refunded within 7 days of receiving it. The product(s) must be unused – in its original packaging with labels and protective stickers intact – and still in the same new condition as when it was received. Products purchased directly from our website must be returned to our warehouse for a refund to be made
The water resistance of Zeca timepiece is 3ATM - 5ATM.
We recommend that you avoid all contact with water. Avoid wearing the watch when showering, bathing, swimming, diving, or any activity where it is exposed directly to water.
Kindly note that water damaged is not covered under the 10 Years warranty.
Zeca accepts American Express, Diners, Discover, Maestro, MasterCard, Visa, PayPal as well as various other local debit cards and invoicing options